We ship to all regions in Indonesia via trusted logistics partners. Whether you’re in the city or remote areas, we’ll do our best to get your coffee needs delivered safely.
Shipping Providers
We mainly use the following couriers:
- J&T Express
- Lion Parcel
- Local delivery or same-day services (available in selected areas)
If you prefer a specific courier or have special requests, feel free to let us know—we’ll try to accommodate.
Shipping Fee
Shipping costs are calculated automatically at checkout based on the weight, destination, and courier. For website orders, real-time rates are integrated.
Shipping Time
Delivery time varies depending on your location and courier selection.
As a general guide:
- Local (Banjarmasin/Palangkaraya): Same day or 1–2 working days
- Within Kalimantan: 2–4 working days
- Outside Kalimantan (Java, Sumatra, etc.): 3–7 working days
Note: Delivery may take longer during holidays or high-traffic periods.
Order Processing
Orders are processed on working days (Monday–Saturday).
- Orders placed before 2 PM WITA will be processed on the same day
- Orders after that will be processed on the next working day
Tracking Your Order
Once your order is shipped, we’ll send you the tracking number via WhatsApp or email. You can monitor your delivery directly on the courier’s website.
Issues with Shipping?
If your order is delayed, damaged, or has issues, please contact our team as soon as possible. We’ll help sort it out and ensure your order gets to you properly.
Need more help?
Of course! Feel free to contact us via:
WhatsApp: Admin
Instagram DM: @dios.supply
